OBL

Support

Welcome to OBL support. We're a small team and we read every message.


Get in touch

General support: team.obambulare@gmail.com

Privacy & data requests: team.obambulare@gmail.com

Bug reports: team.obambulare@gmail.com (please include your device model, iOS version, and a short description of what happened)

We aim to reply within 3 working days.


Common questions

What is OBL?

OBL ("Obambulare") is a way to save your memories — photos, videos, voice notes, and moments — pinned to a 3D globe, and share them privately with friends you choose.

How do I find friends?

Your account has a unique three-word seed phrase (for example, "amber harbor moon"). Share this with friends you trust so they can send you a friend request. Add them by entering their seed phrase in the friends panel.

How is my data protected?

All data is sent over encrypted HTTPS connections. Photos, videos, and audio are stored on encrypted servers. Only friends you explicitly tag in a memory can see it. See our Privacy Policy for full detail.

Can I delete my account?

Yes. Email team.obambulare@gmail.com from the device you use the app on and we will delete your account and all associated memories within 30 days. An in-app delete option is also available in Settings.

Does OBL work offline?

Yes — you can browse cached memories and create new ones offline. They will sync automatically when you reconnect.

How do I report someone misusing OBL?

Email team.obambulare@gmail.com with a description of what happened and (if possible) the offending user's seed phrase or name. We take harassment, illegal content, and abuse seriously.


Useful links